We help organizations implement and optimize AI-first customer support platforms and AI agents – with hands-on expertise in Intercom, Fin, and Freshdesk.
Certified Solutions Partner
As a Certified Solutions Partner with Fin Services Certification, Cloudstride is also directly engaged by Fin to deliver implementation projects for its customers.
Explore our Intercom & Fin services >
Freshworks Authorised Partner
OpenAI SMB Channel Partner
Miro Solutions Partner
Monday Marketplace Partner
Cloudstride helped us move from Freshdesk to Intercom, migrate our Helpjuice knowledge base, and set up Fin for eKool and Mykoob. We also implemented more advanced automation using Fin Procedures. Fin now resolves nearly 79% of the conversations it handles, which is a pretty impressive result. The Cloudstride team was technically strong, practical, and easy to work with.
Fin now supports our customers throughout their journey — from helping them choose the right solar equipment and recommending products directly from our Shopify catalogue to assisting with orders, deliveries, and technical questions after purchase.
Cloudstride supported Intercom and Fin implementation at Panorays with practical guidance, hands-on onboarding, and migration support. The team was responsive, easy to work with, and helped us put the right foundations in place for future use.
Cloudstride handled our Intercom implementation seamlessly and continues to provide fast, reliable support for our ongoing configuration needs.
The workshop with Cloudstride was very helpful in navigating our Miro Enterprise setup and provided us with the clear steps needed to move forward.
Freshdesk Connect app is brilliant, and works perfectly to help our organisation sync tasks from Freshdesk to Monday. The team at Cloudstride have been fantastic, and provided plenty of support to help us move from our old integration that broke. 10/10 rating!
Bring ChatGPT usage into a managed workspace. As an OpenAI SMB Channel Partner, Cloudstride helps businesses adopt ChatGPT Business with licensing guidance, workspace setup, admin basics, governance, and practical use cases.
The future is already here. Delight your customers with an AI-first support experience where 56% of queries are resolved instantly, accurately, and around the clock. Built by a world-class team of AI experts, Fin ranks #1 in performance benchmarks, tops competitive bake-offs, and holds the #1 spot on G2. On top of Intercom, Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
Get AI-readiness score for your support organization by taking this 3-min online assessment.
Intercom Platform brings together the world’s leading AI Support Agent and a fully featured Helpdesk in one AI-first customer service platform. Trusted by 30 000 companies worldwide, Intercom is built to support you AI-first customer service strategy. As an Intercom Authorised Solutions Partner, we accelerate your time to value with Intercom rollout, ensuring your platform, AI Agent, processes, and team are setup for success.
Miro is a collaborative whiteboard platform built for teams bringing new product and services to market. It brings teams and processes together on a unified platform, improving engagement, cutting costs, and accelerating innovation. 84 million users from 250 000 organizations, including 99% of Fortune 100 companies, use Miro to improve speed and impact of innovation.
Cloudstride has delivered apps like Freshdesk Connect, Surfe, and Easy Spreadsheet Export, helping teams extend monday.com’s capabilities and streamline collaboration. Beyond our marketplace solutions, we specialize in designing custom apps and integrations tailored to your workflows – empowering businesses to unlock the full potential of monday.com for collaboration, automation, and productivity.
