Be where your patients are: WhatsApp is a preferred and easily accessible channel that simplifies communication, enhances engagement, bridges the gap between offline and online experiences, and elevates overall patient satisfaction.
Reduce staff workload with custom chatbots that enable self-service appointment booking, rescheduling, and cancellations based on specialist availability. Prevent revenue loss from missed appointments by sending automated WhatsApp reminders, boosting an impressive 98% open rate.
Your customers will love the self-service convenience of managing appointments through their preferred messenger. Integrated with your systems of record, the chatbot will route patients to the right department and take specialist availability into account when booking or rescheduling visits.
Cloudstride will provide you with pre-built bots, customize them, train your team, and integrate them with your systems, enabling you to quickly unlock the full potential of Wati.
Did you know that only the U.S. healthcare industry loses $150 billion annually due to missed appointments?
Contact us to discover how much your clinic could save by reducing no-shows with automated, timely WhatsApp reminders. You can also help your patients arrive prepared by sharing pre-visit instructions in advance.
Reduce response times, never miss a customer request, and effortlessly scale your business by letting AI-powered Wati KnowBot handle frequently asked questions with natural, human-like conversations.
Powered by ChatGPT and other advanced AI models, KnowBot delivers accurate answers using your knowledge-base data uploaded as a simple PDF. No coding or complex configuration required.
A simple WhatsApp message can significantly enhance patient satisfaction and build a positive perception of your medical institution. By leveraging WhatsApp chatbots, you can effortlessly send post-visit surveys to gather valuable feedback from your patients.
Ask them about their experience with your hospital’s services, the professionalism of your medical staff, the attitude of other team members, wait times, cleanliness, clarity of communication during consultations, and their overall impression of the visit.
Announce the opening of a new hospital branch, promote health awareness campaigns, offer discounts on health check-up packages, or inform patients about new services like telemedicine or specialized treatments.
This ensures patients stay informed and fosters stronger relationships through timely and relevant communication.