Billion active WhatsApp users globally (Statista)
Open rate compared to email (98% for WhatsApp Business API, 22% for email, Gartner).
Expect to communicate with businesses through messaging apps, instead of traditional email or phone. (Zendesk)
Of 350 businesses surveyed worldwide said that WhatsApp was a key channel for conversational customer engagement.
Centralise and manage all the customer and prospect communication in one place.
Enhance team collaboration by sharing the Wati Team Inbox across your sales or support teams. Empower users to easily view and manage all conversations while providing them with valuable context through built-in or custom integrations with external solutions.
Cloudstride will help you with you to design and implement optimized processes that will enable your team to efficiently handle large volumes of messages and maximize the benefits of a Shared Team Inbox.
Benefit from email marketing functionality, but for WhatsApp. With high WhatsApp open rates.
Design, schedule, and launch broadcast WhatsApp campaigns and bulk messages tailored to your audience. Maintain a personal touch by categorizing, segmenting, and tagging your contacts.
Cloudstride offers expert guidance to ensure your broadcast templates and messages comply with Meta’s requirements. For added convenience, we provide a turnkey Managed Broadcast service to handle your campaigns seamlessly.
Effortlessly create automated chatbots to handle common inquiries at scale — no coding needed.
Save resources by automating routine tasks like appointment booking and responding to basic sales or support inquiries. Easily integrate WhatsApp communication with your existing solutions for a seamless customer experience.
Cloudstride enhances this experience with expertly built bots, training your team, and providing pre-built chatbots for common business cases, helping you quickly unlock the full potential of Wati.
Put AI-powered chatbot on the frontline of your support to scale it as your business grows.
Reduce response times, never miss a chat, and effortlessly scale your support by letting KnowBot handle FAQs with natural, human-like conversations.
Powered by ChatGPT and other advanced AI models, KnowBot delivers accurate answers using your knowledge-base data uploaded as a simple PDF. No coding or complex configuration required.
Wati now supports Instagram integration, so you can manage your WhatsApp and Instagram messaging in one dashboard to stay on top of your customer communication.
Streamline your Instagram DMs with Wati’s Shared Team Inbox: respond using rich media, set up auto-replies, assign DMs to the right teams or users, and capture valuable customer information effortlessly.
Cloudstride ensures a seamless setup of the unified dashboard, enabling you to efficiently manage customer communication across both WhatsApp and Instagram.
Wati helps you enhance your reputation for excellent customer service and strengthen customer relationships through faster, more positive conversational support.
Wati platform will help you accelerate growth with WhatsApp marketing communications, engage with leads and customers at every stage of their journey, build your brand, and automate marketing funnel.
Supercharge your customer experience and grow sales via WhatsApp API with Wati.